Safety Recalls for the United Kingdom available on the Web
OneTouch Ultra 2 Blood Glucose Monitoring System
Some users of OneTouch® Ultra®2 have not noticed the decimal point between the numbers in their blood glucose reading (e.g. 5.0 mmol/L). If you use the new OneTouch® Ultra®2 meter to test your blood glucose you may misread the result, particularly when your blood glucose readings are very low.
Our primary concern is for your safety and so we are voluntarily recalling all OneTouch® Ultra®2 meters and will replace them with an alternative meter free of charge.
Until your replacement meter arrives, it is important that you keep testing your blood glucose as directed by your doctor or nurse. You can continue to use OneTouch® Ultra®2 because the results are accurate but you should carefully note the position of the decimal point in any reading. You should also check particularly carefully if you feel that you are having a 'hypo' (hypoglycaemia or very low blood glucose).
It is very important that you call LifeScan without delay on the following number so that we can arrange for a free-of-charge replacement meter and the return of your OneTouch® Ultra®2 meter.
If you are in the UK call
Freephone 0800 028 8039
If you are in the Republic of Ireland call Freephone 1800 535 676
Monday - Friday 8.30am
- 6:00pm Saturday - Sunday 9:00am - 5:00pm or
visit www.lifescan.co.uk
This recall notice does not affect any other LifeScan meter which you can continue to use
OneTouch® is a registered
trademark of LifeScan Inc. ©LifeScan UK/Ireland 2006. 06-215
LifeScan UK/Ireland, Johnson & Johnson, 50-100 Holmers Farm Way, High
Wycombe, Bucks HP12 4DP
Source :- The National Press
10th October 2006